{"id":3016,"date":"2024-04-25T09:48:47","date_gmt":"2024-04-25T09:48:47","guid":{"rendered":"https:\/\/vancabtransfer.com\/?page_id=3016"},"modified":"2025-08-01T05:49:54","modified_gmt":"2025-08-01T05:49:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/vancabtransfer.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently Asked Questions (FAQ)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our fleet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With\u00a0VANCAB Transfer<\/strong>, we take great care of our fleet to ensure a comfortable, safe and elegant journey. Our selection of vehicles is rigorously maintained and regularly renewed to meet the high expectations of our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"VTC\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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F.A.Q<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat type of vehicle do you offer?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

We offer vehicles to suit all needs, simply book via our\u00a0form<\/a>.
For group travel, opt for our vans (7 & 8 seats).
\u2013 Nos v\u00e9hicules mini bus et car
\u2013 Tous nos v\u00e9hicules sont assur\u00e9s Transport de personnes \u00e0 titre on\u00e9reux, bien entretenus et fiables.
\u2013 Des v\u00e9hicules Sedan Mercedes classe E.
\u2013 First Class Mercedes Class S580.<\/p>

For your daily travel needs, we offer :\u00a0
\u2013 Des v\u00e9hicules Green.
\u2013 Des v\u00e9hicules Berline (3 places).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take to book my VANCAB Transfer ?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

Transfer on reservation\u00a0before 24 hours.<\/strong><\/p>

It's best to book for long-distance journeys (airport\/station transfers, long-distance journeys outside France).<\/p>

Vous pouvez r\u00e9server plusieurs jours \u00e0 l\u2019avance voire plusieurs mois. Pour commander votre course et pour obtenir un devis, appelez nous ou remplissez le formulaire de r\u00e9servations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You can book your Van cab transfert VTC driver very easily by going to our website via\u00a0form\u00a0<\/a>ou avec un simple\u00a0SMS\u00a0ou\u00a0Message WhatsApp.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our company VANCAB Transfert has Mercedes Benz vehicles of the type\u00a0Sedan<\/strong>\u00a0and\u00a0Classe V<\/strong>\u00a0and\u00a0Vito<\/strong>\u00a0thus going from\u00a01 to 8 seats<\/strong>.<\/p>

For larger groups, we also have the capacity to make several VANs and Minibuses available to customers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our EXTRAS LARGES VANs are ideal for carrying eight passengers and all their travel necessities. It has enough space for up to 5-12 pieces of luggage, depending on its size. Please inform your driver if you have fragile items in your luggage.<\/p>

Please specify the number of luggage items and size when booking via\u00a0form<\/strong><\/a>.<\/p>

Hand luggage can be carried in the passenger compartment if there is no space left in the rear of the vehicle.<\/p>

We insure the transport of your bicycles, skis, snowboards, surfboards, bulky items and similar items (musical instruments and wheelchairs). Items must not exceed 3 meters in length and must be properly packed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs your company VANCAB Transfert equipped with children's wheelchairs ?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

Of course, as your child's safety is priceless, we don't charge extra for the use of a child seat.<\/p>

We have seats for both small and medium-sized children. Please specify their ages when booking.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens when you're picked up at Paris stations and airports?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

When you make your reservation, tell us your flight or train number for transfers to Paris stations or airports (CDG, ORLY, BEAUVAIS, LE BOURGET, VATRY), and we'll take care of the rest.
A driver will welcome you with a sign bearing your name at the station (at the head of the train), just as he does at the airport after baggage claim.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs a pet allowed in the vehicle?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

Yes, in its transport cage or a small bag designed for the purpose.
For the visually impaired, the pet dog is allowed into the passenger compartment with its owner, once a protective film has been installed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI can't find my driver?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

Don't worry, you'll have his contact details, and if by any chance he's had a little problem with traffic or parking and is running a little late, he'll certainly have notified you by SMS.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich cities does VANCAB Transfer serve?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

VANCAB Transfer operates in and around the Paris region, but we also travel throughout France and beyond.<\/p>

We operate throughout France and neighbouring countries (Germany, Belgium, Spain, Italy, Netherlands, Switzerland). Book now via our website booking form<\/strong><\/span><\/a> or by phone<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tTPMR transport ?<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t

Who are people with reduced mobility?<\/p>

According to the legal definition, the category of people with reduced mobility includes the elderly, the disabled or those who have lost their independence and require temporary or permanent mobility assistance. This includes pregnant women or those with small children (with baby carriages), people who have had an accident, people of small stature, and people carrying heavy luggage.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\n\t\t\t\t\t\tTo remember<\/span>\n\t\t\t\n\t\t\t\t\t\tIt's not always easy to give a simple answer to a question. In fact, if you can't find the answer you're looking for in our FAQ, don't hesitate to contact us via our online form<\/b><\/i><\/a>.<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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24\/7 CUSTOMER SERVICE<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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+33 (0)6 68 62 37 24<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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VANCAB Transfert, votre meilleure d\u00e9cision pour vos transfert VTC en IDF.<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Foire aux Questions (FAQ) lire plus Notre Flotte Chez\u00a0VANCAB Transfert, nous prenons grand soin de notre flotte pour vous assurer un voyage confortable, s\u00fbr et \u00e9l\u00e9gant. Notre s\u00e9lection de v\u00e9hicules est rigoureusement entretenue et r\u00e9guli\u00e8rement renouvel\u00e9e pour r\u00e9pondre aux attentes \u00e9lev\u00e9es de nos clients. en savoir plus F.A.Q Quel type de v\u00e9hicule proposez-vous ? Nous […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3016","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/pages\/3016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/comments?post=3016"}],"version-history":[{"count":40,"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/pages\/3016\/revisions"}],"predecessor-version":[{"id":3410,"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/pages\/3016\/revisions\/3410"}],"wp:attachment":[{"href":"https:\/\/vancabtransfer.com\/en\/wp-json\/wp\/v2\/media?parent=3016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}